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Director of People Operations

Leap

Leap

People & HR, Operations
Remote
Posted on Saturday, July 6, 2024

About Us

Leap’s mission is to provide a platform that enhances the value of our partner’s products and services by enabling their flexible energy resources to unlock a cleaner and more resilient electric grid.

Leap plays a crucial role in opening up wholesale energy markets to all distributed energy resources, enabling our partners to get paid for providing flexibility to the grid.

Who are we looking for?

We are seeking a People Operations Leader to advance our company-wide people strategy. This individual will ensure all policies and processes prioritize and enhance the employee experience throughout the employment lifecycle. The People Operations Director will collaborate with the leadership team, spearheading company-wide programs focused on enhancing leadership development, fostering employee engagement, and promoting diversity, equity, and inclusion initiatives.

You may be a fit for this role if you:

  • Are a seasoned HR leader with a proven track record of efficiently managing operations across a geographically dispersed, global workforce. Have demonstrated expertise in navigating the complexities of remote work environments to foster employee engagement and productivity
  • Possess exceptional communication, leadership, and interpersonal capabilities.
  • Have 5+ years of experience in HR roles with a track record of building standardized processes in a multinational setting.
  • Have 3+ years of experience solving complex challenges in a global remote work environment.
  • Enjoy working collaboratively with a diverse team of amazingly talented and fun people, but are also capable of working independently in a fast-paced startup environment.

What you will be working on:

  • Oversee the entire employee journey from talent acquisition to career growth and retention.
  • Collaborate closely with the management team to foster team cohesion and enhance organizational efficiency across US and European time zones. Your success will be vital for driving sustainable growth and achieving strategic objectives.
  • Continuously monitor and analyze employee engagement, recruitment, and diversity, equity, and inclusion metrics to identify trends and inform strategic decisions that foster a positive and inclusive work environment.
  • Nurture an environment that fosters mutual respect, transparent dialogue, and collaborative relationships, cultivating a culture of openness and cooperation in line with Leap’s values.
  • Continuous improvement of the performance management system, and annual review of compensation, benefits, and equity against the current market.
  • Create standardized practices and documented processes for People Operations, including benefits, compensation, and employee equity. Maintain in-depth knowledge of local employment laws to ensure compliance with relevant employment practices and regulations in the Americas, Europe, and additional future growth markets.
  • Ensure the organization adheres to legal requirements and oversees processes related to payroll and the EOR’s for the global workforce.
  • Develop internal policies that cultivate a positive and cohesive company culture.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.

What’s it like to work at Leap?

Product: At our core we are a tech company. We love technical challenges and build things that we are proud of and would like to use ourselves. Everyone is highly involved in building and designing our products, making them extremely valuable and a pleasure to use.

Purpose: Some of us worked in energy before, and some of us haven’t. All of us would like to make a difference and do our part in helping the world move towards a more resilient grid run on renewable energy.

Fun: We work hard, but enjoy our time at work as well as outside of work. With the team spread out over multiple time zones we also embraced flexibility early on, and are focused on results instead of time spent or presence.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What to expect from the screening process

Intro Chat: You’ll speak to a Recruiter about your background and interests and get a chance to learn more about Leap. You’ll also have some time to ask questions.

Behavior Interview: Chat with your potential future Manager via Zoom - you’ll chat for about an hour with the Manager and one of the people with whom you’ll be working. What are we looking for at this stage:

  • Can the candidate provide the team with structure/guidance?
  • Does the candidate have experience dealing with problems? How do they solve problems?
  • How do they work cross-functionally?
  • How do they execute? How do they communicate (can they communicate downward, upward laterally)?

You’ll also have some time to ask questions of the team.

Technical Interview: Chat with your potential future co-workers via Zoom - you’ll chat for about an hour with a few of the people with whom you’ll be collaborating. What are we looking for at this stage:

  • How do they work, make decisions and process information?
  • In-depth understanding of their business development management & energy storage experience.

You’ll also have some time to ask questions of the team.

Founder Interview: Chat with your potential future C-level executive via Zoom - you’ll chat for about 30 minutes with leadership. What are we looking for at this stage:

  • Will this person bring an aspect of diverse opinions, experiences, and specialized skills which enhances not just the team, but the overall company culture.

You’ll also have some time to ask questions.

Background check: We’ll ask to speak with two to three people who can speak to your work.

Our decision: If you’re selected, we’ll make an offer and open the avenues for communication with our team members to support you in making your decision. If you’re not selected in the current round, we promise to give you some context as to why not, if you’d find that useful. Keep in mind that we’re growing, and we expect there to be many future opportunities!

Note that our clients are mostly US-based, and so we look for the ability to communicate with clarity in English, verbally and in writing.

Compensation & Benefits

Compensation

We use remote zones to keep the ranges as equitable as possible.

  1. Bay Area ($220k-$242k)
  2. The rest of California, New York, and Washington state ($202k-$223k)
  3. All other major cities ($191k-$211k)
  4. Rest of the US outside of major cities ($174k-$191k)

Benefits

  • 100% Remote work with flexible schedule
  • Healthcare + dental + vision coverage for you (and partner or family)
  • 401(k)
  • Life, AD&D, and long-term disability insurance
  • Paid parental leave
  • Employee Assistance Program
  • Unlimited paid time off, holidays (3 weeks minimum/year are encouraged)
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