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Senior Business System Analyst - Operations

Stem

Stem

IT, Operations
Gurugram, Haryana, India
Posted on Tuesday, February 20, 2024

Stem provides clean energy solutions and services designed to maximize the economic, environmental, and resiliency value of energy assets and portfolios. Stem’s leading AI-driven enterprise software platform, Athena®, enables organizations to deploy and unlock value from clean energy assets at scale. Powerful applications, including AlsoEnergy’s PowerTrack, simplify and optimize asset management and connect an ecosystem of owners, developers, assets, and markets. Stem also offers integrated partner solutions to help improve returns across energy projects, including storage, solar, and EV fleet charging. For more information, visit www.stem.com.

Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems.

Job Responsibilities

  • Serve as the go to person for anything and everything related to operations.
  • Oversee and support the day-to-day operations of the Operations Organization.
  • Proactively identify and address process gaps, data quality issues, duplications of efforts.
  • Manage data quality projects and system updates.
  • Implementation/Enhancement/Enrichment/Maintenance of systems/functions like OpenAir, Site Tracker, Salesforce, etc.
  • Lead and communicate on-going Operation efforts e.g. Customer facing PMO, Fulfillment, Production Engineering, Support organization.

Professional Qualifications

  • 8 or more years of experience in Business Analyst, Information Systems, ERP Data Migration, ERP Solution Architect, Sales Operations, Operations, Fulfillment, Customer PMO, or Finance Prior experience supporting large transformation/change initiatives spanning multiple business and technology groups.
  • Extensive knowledge of Oracle OpenAir (e.g. Projects, PSA module), Site Tracker, Salesforce, NetSuite, etc.
  • Ability to synthesize complex issues in structured frameworks and produce polished solutions / presentations.
  • Highly organized and detail oriented.
  • Commitment to the highest ethical standards.
  • Bachelor's degree or equivalent in related work experience.
  • Strong analytical and problem-solving skills.
  • Proficiency in data analysis and reporting.
  • Excellent communication and interpersonal skills.

Preferred Qualifications

  • Experience in an energy, business services industry.
  • Knowledge of sales and professional services engagement rules and standard practices.
  • Familiarity with ERP systems and data migration.


Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.