Stem provides clean energy solutions and services designed to maximize the economic, environmental, and resiliency value of energy assets and portfolios. Stem’s leading AI-driven enterprise software platform, Athena®, enables organizations to deploy and unlock value from clean energy assets at scale. Powerful applications, including AlsoEnergy’s PowerTrack, simplify and optimize asset management and connect an ecosystem of owners, developers, assets, and markets. Stem also offers integrated partner solutions to help improve returns across energy projects, including storage, solar, and EV fleet charging. For more information, visit www.stem.com.

Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems.

Responsibilities:

• Support HW & SW commissioning of new as well as existing sites employing thorough understanding of Stem HW stack.
• Support tickets across diverse geographies including US, EMEA and APeC. The position will be expected to work US business hours when supporting US tickets.
• Lead project progress with all relevant stakeholders including sales, Operations, Finance and, where required, with customer.
• Reporting and project management.

Qualifications:

• BTech/ BE degree in Electrical Engineering, Electrical and Electronics Engineering or Electronics and Communication Engineering from an accredited college or university.
• Good understanding of communication protocols that include, but not limited to MODBUS RS485 and TCP/IP communications; Networking fundamentals like DHCP/Static, DNS, TCP/IP protocols; and router/switch configuration and IP address planning.
• Knowledge of electrical power systems, solar power systems and Battery Energy Storage Systems (BESS).
• Experience with analyzing large sets of data and data analysis.
• Knowledge of server operating systems and network devices.
• Ability to think creatively to resolve problems in ambiguous situations.
• Work with execution of custom scripts (light coding/understanding).
• Good verbal and written English language skills.

Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.