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Power Plant Operations Engineer

Stem

Stem

Operations
Gurugram, Haryana, India
Posted on Tuesday, May 21, 2024

Stem provides clean energy solutions and services designed to maximize the economic, environmental, and resiliency value of energy assets and portfolios. Stem’s leading AI-driven enterprise software platform, Athena®, enables organizations to deploy and unlock value from clean energy assets at scale. Powerful applications, including AlsoEnergy’s PowerTrack, simplify and optimize asset management and connect an ecosystem of owners, developers, assets, and markets. Stem also offers integrated partner solutions to help improve returns across energy projects, including storage, solar, and EV fleet charging. For more information, visit www.stem.com.

Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems.

Responsibilities:

  • Identify, prioritize, and troubleshoot ESS equipment and operational incidents in accordance with customer business requirements, organizational policies, and operational impact.
  • Collaborate with Product Development Team to ensure operational sustainability point of view is considered during NPI.
  • Create KPIs to analyze and discover possible growing issues and opportunities for improvement.
  • Develop tools and processes to support continuous improvement initiatives.
  • Create new rules for our data engine, to support strategic root cause corrections.
  • Provide timely response to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams.
  • Document all actions in accordance with standard company policies and procedures.
  • Coordinate with field technicians during installation and operational issue resolution.
  • Work with internal and external technical and service teams to support both temporary and permanent solutions to system issues, and to create and/or update knowledge base articles.
  • Perform basic systems testing and operational tasks. (Installation of patches, network connectivity testing, script execution, etc.)
  • Lead multiple ad hoc technical teams in operational environments with high uptime requirements.
  • Train and Support Tier 1 team on new Systems, Devices and Projects.

Professional Qualification

  • BS degree from an accredited college or university in Electrical Engineering or related field.
  • 1-3+ years’ experience with systems that incorporate batteries, solar, and power conversion systems.
  • Aptitude to quickly learn new systems/technical applications.
  • Self-motivated, detail-oriented personality, demanding high quality performance from self and colleagues.
  • Basic knowledge of network communication architectures and protocols.
  • Strong communication skills, with the ability to communicate clearly with customers and Stem technical personnel in high stress situations.
  • Ability to think creatively to resolve problems.
  • Experience with Jira & Confluence, SQL, Python, Linux/ command line, Big Data visualization, relational databases are a plus.
  • Knowledge in electrical power and metering systems a plus.


Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.